Notice to Customers Departing from Terminal 1

We would like to notify you all departing customers after 31st July that receiving shop of the products will be changed to FaSoLa STARS.
Departing After 31st July
Receving shop: FaSoLa STARS DUTY FREE
(URL) For more information please check the our website.
Please check your receving shop on a confirmation mail.

NOTE Please contact us if you do not receive our reply with 3 days. Customer Service Division Hours: 9:00 a.m. to 5:00 p.m.   Telephone: 0120-191-625 or from overseas +81-476-33-1917

Orders and sales of all brands of tobacco products are limited to 10 cartons per person, while cosmetics products are limited to 24 per item (further limits are imposed by some manufacturers).

The 5% discount on pre-orders does not apply to the following items: SHISEIDO, ADDICTION, FANCL, JILL STUART, SK-II, HERMES、Japan Tobacco (JT) products,SUNTRY, the products of manufacturers not listed on the pre-ordering site; electrical appliances; foods (including some alcohol products); traditional crafts; fashion accessories; and timepieces, etc.

Recommended products

Your current pre-order receipt and departure date
2018 / 07 / 23 (Mon) 2018 / 08 / 21 (Tue) Deadline for orders
You can pre-order up to a month before the departure date until 12:00 (noon) 2 days before the date of departure.
Please note that orders will not be accepted after 12:00 (noon) 2 days before the date of departure. Please check the "Information on Use" for more details.
  • JALカードで最大10%OFF