Narita Airport's largest duty-free shop Fa-So-La's duty-free pre-ordering site - Narita Airport's largest duty-free shop Fa-So-La's duty-free pre-ordering site

Your current pre-order receipt and departure date: 2024 / 04 / 24 (Wed) 〜 2024 / 05 / 20 (Mon) Deadline for orders

You can pre-order up to a month before the departure date until 12:00 (noon) 2 days before the date of departure.
Please note that orders will not be accepted after 12:00 (noon) 2 days before the date of departure. Please check the "Information on Use" for more details.

【IMPORTANT】Notice of change of the order acceptance period
Please kindly be informed that there are some changes in the pre-order acceptance period. Please find the details below.
◆New period by eligible departure date
Departure date: Apr 1 (Mon) to Apr 2(Tue) →Deadline: Mar 29(Fri) at noon
Departure date: Apr 8(Mon) to Apr 9(Tue) →Deadline: Apr 5(Fri) at noon
Departure date: Apr 15 (Mon) to Apr 16(Tue) →Deadline: Apr 12(Fri) at noon
Departure date: Apr 22(Mon) to Apr 33(Tue) →Deadline: Apr 19(Fri) at noon
Departure date: Apr 29(Mon) to May 1(Wed) →Deadline: Apr 26(Fri) at noon
*We will keep you updated for the future changes.
◆Pre-order confirmation
Upon receipt your order, we will send you an e-mail "【Fa-So-La】Your pre-order confirmed" within 3days excluding weekends and holidays.

【IMPORTANT】Customer Service Centre business hours

【NOTICE】“IQOS Heatstick・TEREA” Reservations Temporarily Suspended

【NOTICE】Suntory Whisky Lottery Schedule

【NOTICE】New Brand Listing Started

＜Brands/Products “not eligible” for pre-order bonus 5% OFF discount＞
ADDICTION, ALBION, CHANEL, DECORTÉ, DIOR, DIPTYQUE, Elegance, HERMES, JILL STUART, POLA, SUNTORY, Heated Tobacco (Devices & Accessories), IQOS, Chinese Cigarettes, electrical appliances, foods (including some alcohol products), traditional crafts, fashion accessories, and watches, etc.
*Brands/Product not listed on pre-order web site is also not eligible.
*Pre-order bonus 5% OFF discount may not be combined with JAL card discount.