【Notice of change of the order acceptance period】
Please kindly be informed that there are some changes in the pre-order acceptance period. Please find the details below.
◆New period by eligible departure date
Departure date: Nov 27(Mon) to Nov 28(Tue) →Deadline: Nov 24(Fri) at noon
Departure date: Dec 4(Mon) to Dec 5(Tue) →Deadline: Dec 1(Fri) at noon
Departure date: Dec 11(Mon) to Dec 12(Tue) →Deadline: Dec 8(Fri) at noon
Departure date: Dec 18(Mon) to Dec 19(Tue) →Deadline: Dec 15(Fri) at noon
Departure date: Dec 25(Mon) to Dec 26(Tue) →Deadline: Dec 22(Fri) at noon
Departure date: Dec 31(Sun) to Jan 5(Fri) →Deadline: Dec 28(Thu) at noon
*We will keep you updated for the future changes.
◆Pre-order confirmation
Upon receipt your order, we will send you an e-mail "【Fa-So-La】Your pre-order confirmed" within 3days excluding weekends and holidays.
【IMPORTANT】Customer Service Centre business hours
◆By call: 9:00am - 5:00pm (only on weekdays)
◆By e-mail: Click here
We would appreciate your patience in advance as it might take some time for us to get back to you.
＜Brands/Products “not eligible” for pre-order bonus 5% OFF discount＞
ADDICTION, ALBION, CHANEL, DECORTÉ, DIOR, DIPTYQUE, Elegance, HERMES, JILL STUART, POLA, SUNTORY, Heated Tobacco (Devices & Accessories), IQOS, Chinese Cigarettes, electrical appliances, foods (including some alcohol products), traditional crafts, fashion accessories, and watches, etc.
* Brands/Product not listed on pre-order web site is also not eligible.
*Pre-order bonus 5% OFF discount may not be combined with JAL card discount.
＜“IQOS Heatstick・TEREA” Reservations Temporarily Suspended＞
For more details, please click here.
＜Suntory Whisky Lottery Schedule＞
For more details, please click here.
＜New Brand Listing Started＞
For more details, please click here.
Campaigns and Free Offers
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Notice
- 2023.10.19New product
- 2023.12.08Price change
- 2023.11.15Price change
- 2023.10.16Price change
- 2023.10.19Other
- 2023.10.19Other
- 2022.09.09Other
- Your current pre-order receipt and departure date
- 2023 / 12 / 13 (Wed) 〜 2024 / 01 / 09 (Tue) Deadline for orders
Please note that orders will not be accepted after 12:00 (noon) 2 days before the date of departure. Please check the "Information on Use" for more details.
We have the largest number of shops and the greatest range of products at Narita Airport!